Privacy Policy
Last Updated: 7th July 2026
At Milly Luxury Hair, your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you visit our website, purchase our products, use our services, or participate in our affiliate program.
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
Milly Luxury Hair is a premium beauty brand specializing in:
- Premium Human Hair
- Luxury Wigs
- Hair Extensions
- Hair Revamp Services
- Hair Care Products
- Beauty Accessories
We are committed to protecting your personal information while providing a safe shopping experience.
2. Information We Collect
We may collect the following information when you interact with our website.
Personal Information
- Full name
- Email address
- Phone number
- Shipping address
- Billing address
- Payment details (processed securely by our payment providers)
- Order history
- Customer support enquiries
Account Information
If you create an account, we may collect:
- Username
- Password (encrypted)
- Saved addresses
- Wishlist
- Purchase history
Affiliate Information
If you join our affiliate program, we may collect:
- Full name
- Contact information
- Payment details
- Referral statistics
- Commission records
- Tax information where applicable
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website usage data
- Pages visited
- Referral source
- Time spent on our website
3. How We Use Your Information
We use your information to:
- Process and fulfil orders
- Deliver purchased products
- Provide customer support
- Manage your account
- Improve our website
- Personalize your shopping experience
- Send order confirmations
- Send shipping updates
- Process refunds
- Manage warranty claims
- Operate our affiliate program
- Detect fraud and unauthorized activity
- Comply with legal obligations
Where you have given consent, we may also send:
- Promotional offers
- New product launches
- Exclusive discounts
- Beauty tips
- Hair care advice
- Marketing newsletters
You may unsubscribe from marketing emails at any time.
4. Payment Information
We do not store your payment card information.
Payments are securely processed through trusted third-party payment gateways that use industry-standard encryption and security measures.
5. Affiliate Program Data
Our affiliate program tracks referral activity using unique referral links and cookies.
Affiliate data may include:
- Referral clicks
- Sales generated
- Commission earnings
- Payout history
- Affiliate performance
Fraudulent referrals or misuse of the affiliate system may result in account suspension or termination.
6. How We Protect Your Information
We implement reasonable administrative, technical, and organizational security measures, including:
- SSL encryption
- Secure hosting
- Password encryption
- Limited staff access
- Firewall protection
- Secure payment processing
- Regular security updates
Although we strive to protect your information, no internet transmission or electronic storage method is completely secure.
7. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted service providers who help us operate our business, including:
- Payment processors
- Shipping companies
- Courier services
- Email marketing providers
- Website hosting providers
- Analytics providers
- Affiliate management software
These providers only receive the information necessary to perform their services.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your shopping cart
- Keep you logged in
- Improve website performance
- Analyze website traffic
- Track affiliate referrals
- Measure marketing effectiveness
- Personalize content
More information can be found in our Cookie Policy.
9. Marketing Communications
With your permission, we may send:
- Promotional emails
- Product recommendations
- Special offers
- New arrivals
- Holiday sales
- Affiliate updates
You may opt out at any time by clicking the unsubscribe link in our emails.
10. Data Retention
We retain your information only for as long as necessary to:
- Fulfil orders
- Provide customer support
- Meet legal obligations
- Resolve disputes
- Prevent fraud
- Maintain accounting records
11. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Withdraw consent
- Request a copy of your data
- Object to certain processing activities
To exercise these rights, please contact us.
12. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will delete it promptly.
13. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
We encourage users to review the privacy policies of any third-party websites they visit.
14. International Users
If you access our website from outside Nigeria, your information may be processed in countries where our service providers operate.
By using our website, you consent to such transfers where permitted by applicable law.
15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Changes become effective immediately upon publication on our website.
We encourage you to review this page periodically.
16. Contact Us
If you have questions regarding this Privacy Policy, please contact us.
Milly Luxury Hair
Email: support@millyluxuryhair.com
Phone: 08062547021
Business Hours:
Monday – Friday
8:00 AM – 9:00 PM